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Website Help & FAQ
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This page contains information designed to help your entire experience with Revision Heaven Ltd. This includes:

Registration and Logging In

All users must be registered and logged in, in order to buy and download goods from Revision Heaven. To log in, use the ‘my account’ button located at the top of all screens.

If you do not log in during your visit to the site you will be prompted to do so during the checkout process. Purchasing goods requires that you are both registered and logged in.

By logging in we are able to identify you and store relevant information against you to help you with your shopping experience. For more information about the ways in which we use your information, click here.

Secure Checkout

Any time you enter personal details on our Website, whether it is your name and address or your credit card details, our Website is in secure mode. This means that your browser encodes what you type, and our server decodes it. Anyone 'listening' to traffic en route can make no sense of the information. This is the Internet standard 'Secure Socket Layer' system (“SSL”) and it works - every reputable trading Website uses it and you can tell you are in secure mode when a little padlock appears on the bottom of the screen. To double check the validity of this SSL system double-click the padlock icon on the bottom left of your browser window.

If you are a UK resident using a UK-issued card for a transaction over £100, Section 75 of the Consumer Credit Act 1974 protects you. This law says that if a trader defrauds you, the credit card company is equally liable for the debt, which means basically that they will refund you if an unauthorised charge is made to your card.

Girl Listening To Revision Resource On An MP3 PlayerFinally, Revision Heaven Ltd does not defraud people. There has never been a single instance of anyone inside Smartmind using a customer's card in this way. Naturally, we have excellent internal security systems to stop the card numbers being viewed.

It is this protection that allows people to give their credit card numbers over an unsecured telephone line or to leave their card 'behind the bar' at a restaurant.

Downloading Resources

All resource orders are available via electronic download shortly after you have placed your order successfully.

There may sometimes be a delay of a few minutes whilst we receive final payment authorisation from Google Checkout. Once we have received this your downloads will be listed in the Active Downloads section of your My Account. To download any available resource use the download button. You will be able to download the resource for a period of 1 week after which it will be listed in the Expired Downloads section of your My Account area.




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